Reclaim Your Unstoppable Growth
You know the feeling of a business that's truly working.
It's the month when your staff productivity soars, hitting every project deadline ahead of schedule.
It's when your latest hire, a star employee, just completed their first 90 days, validating your entire recruitment and retention strategy.
Most importantly, it's when you took a full week off, and the sales reports waiting for you showed a 5% increase in revenue, proving you've achieved genuine business owner freedom.
Then there’s a change in your client/customer behavior.
Demand shifts.
Industry standards require major business adjustments.
Suddenly, you're looking at sky-high turnover because your best people are burned out by disorganized workflows.
Your team is spinning their wheels on low-priority tasks, and productivity is down 30%.
You're back to being the chief operator, working 80 hours a week just to patch holes, and that feeling of freedom has vanished.
You are not here to repeat that exhausting cycle.
You are ready to achieve real, systemic freedom and dominate their market.
We move beyond guesswork and quick fixes.
We rebuild your operational engine from the ground up using proven Behavioral Systems Analysis (BSA) to create predictable, profitable results that last.
What If You Had The Definitive System To Make Every Business Decision Effortless?
Imagine this:
You're leading your company with absolute confidence.
You launch a new product from concept to market in 60 days, while competitors take 4-6 months.
Employee-driven innovation accounts for 30% of your new revenue streams.
This is the business that gives you owner freedom.
Consistent profit that allows you to choose your hours.
And focus only on the big decisions that truly matter.
This isn't a pipe dream.
It's the reality you build when you replace chaos with a definitive system.
I’m Christen Russell, founder of Influent International.
With over 25 years in the transformational business space, I've spent my career focused on one critical question:
How do we build a system for guaranteed, next-level success?
As an organizational behavior scientist and a longtime business owner myself, I know the difference between the daily hustle and the dream of true operational freedom.
I’ve learned that sustainable growth isn't about marketing tricks or quick hacks.
It’s about understanding the root cause of behavior.
The habits and processes that drive or derail your profit and productivity.
My priority is to find what’s actually holding your business back.
I don't just ask, "What are your goals?"
I ask, "And why are your top sales reps missing their quotas? And why is your billing department making 15% more errors than the industry standard? And why is your turnover so high right before the holidays?"
We keep asking why until we have a clear, certain path to lock in continuous, exponential growth.
Clarity Over Chaos
Introducing The Clarity Compass
This is where your business starts truly working for you.
The Clarity Compass is for the entrepreneur who is ready to achieve real freedom and dominate their market.
Month 1-Assessment: Identifying Performance Gaps and Root Causes
Assessment at the Organizational Level focuses on the big picture to determine if the business is pursuing the right activities for survival and growth.
This involves examining the organization's alignment with its mission, its external market position, and whether its internal structure supports its strategic goals (e.g., expansion, talent acquisition).
At the Process Level, BSA zeroes in on how work gets done. It maps the sequence of steps that create a final product (e.g., staffing or productivity issues, client onboarding process, recruitment pipeline) to find bottlenecks, redundancies, and/or inefficiencies, identifying the systemic flow of the work itself.
At the Performer/Individual Level BSA applies the classic principles of performance management by assessing the environment immediately surrounding the employee: Do they have clear expectations, the necessary tools, and sufficient reinforcement for achieving desired results?
This pinpoints why individual behavior is or isn't meeting performance standards.
Month 2-Intervention: Designing Systemic Change
Intervention begins at the Organizational Level with structural and strategic adjustments.
This may involve reorganizing departments (e.g., creating a dedicated recruitment team) or shifting business focus to better align with market demands (e.g., diversifying revenue streams).
At the Process Level, the focus is on streamlining workflows and adding antecedent controls to make the correct action the easiest action.
This is achieved by developing clear Standard Operating Procedures (SOPs) for core tasks and integrating technology (e.g., Customer Relationship Management system, project management tools) to automate prompts and eliminate paper-based errors, sharply reducing the response effort required for compliance.
The Performer/Individual Level then modifies the immediate work environment using OBM principles: managers are coached to provide frequent, objective feedback and positive reinforcement contingent on desired performance, supplementing systemic improvements with direct behavioral support (e.g., practice-based training).
Month 3-Sustainability
Sustainability ensures the changes endure and the organization remains agile.
At the Organizational Level, this involves implementing a routine check to review performance against strategic outcomes, proactively guarding against mission drift and allowing the organization to adapt to market shifts.
The Process Level builds internal resilience by installing objective metrics and dashboards directly into the workflow.
These feedback loops allow managers to track the real-time health of the process (e.g., billing error rate, annual reporting timeliness) and enable the system to self-correct minor deviations without requiring the owner's constant attention.
The Performer/Individual Level maintains high performance by embedding OBM leadership skills within management, ensuring that continuous positive reinforcement and constructive feedback are consistently delivered.
This transforms the work environment into one that is self-maintaining, as managers benefit from reduced crises and staff remain highly motivated by consistent rewards for excellence.
Ongoing Management Consulting
Continuation of Systems Work/Recommendations
Monthly reporting and strategy meetings
Ongoing email support
Pricing: A custom package designed to meet your specific vision. 3-month commitment minimum.