Influent International’s Privacy Policy

This Privacy Policy describes how Influent International, a provider of management consulting and digital marketing services, collects, uses, discloses, and protects the personal and confidential business information we gather.

1. Information Collected

We collect information from three primary categories of individuals: Website Visitors, Clients, and Mentorship Participants.

A. Personal Information (PI)

This is data that directly identifies you or your representatives:

B. Technical and Usage Data

This is data automatically collected when you interact with our website or digital assets:

  • Usage Data: Information about how you use our website (pages viewed, time spent, links clicked).

  • Device Data: Internet Protocol (IP) address, browser type and version, operating system, and geographic location.

  • Tracking Technologies: Data collected via cookies and similar tracking technologies to analyze trends and manage website functions.

C. Proprietary Business and System Data (Confidential Client Data)

This sensitive information is collected directly from clients during consulting engagements (Systems Analysis and Digital Marketing):

  • Organizational Data: Business goals, organizational charts, and internal communications.

  • Performance Data: Employee/team performance metrics, productivity data, and internal process flowcharts.

  • Marketing Data: Customer data (non-PI), sales figures, current marketing performance metrics, and proprietary strategy documents.

2. Use of Collected Information

We use your information only as necessary to fulfill our business functions and provide our specific services.

3. Disclosure of Information to Third Parties

We do not sell your Personal Information or Confidential Client Data. We only disclose information to the following parties for the sole purpose of delivering our services:

4. Security Practices

We are committed to maintaining the confidentiality, integrity, and availability of all data we handle.

A. Confidentiality and Access Control

Principle of Least Privilege: Access to all client and personal data is restricted on a need-to-know basis (Role-Based Access Control). Mentorship staff cannot access client business performance data, and vice versa.

  • Non-Disclosure Agreements (NDAs): All employees, contractors, and affiliates who handle Confidential Client Data are bound by strict contractual NDAs.

B. Data Protection Methods

  • Encryption: All sensitive data, including client passwords, proprietary documents, and payment details, is stored using AES-256 encryption at rest. Data is transmitted over the internet using Secure Socket Layer (SSL)/Transport Layer Security (TLS) to ensure encryption in transit.

  • Multi-Factor Authentication (MFA): MFA is required for all internal accounts and platforms that host sensitive data, adding an extra layer of security beyond passwords.

C. Infrastructure and Incident Response

  • Secure Cloud Hosting: We utilize compliant, reputable cloud service providers (e.g., Google Workspace) that adhere to industry-standard security certifications.

  • Regular Audits and Updates: Our systems are regularly patched and audited for security vulnerabilities, and we maintain an Incident Response Plan to quickly contain and mitigate any potential data breach.

5. Your Rights and Contact Information

You have the right to request access to, correction of, or deletion of your Personal Information held by Influent International, subject to legal and contractual obligations (e.g., retaining financial records).

If you have any questions about this Privacy Policy or our data security practices, please contact us using the details below.